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Order Number [Order Number]
PO Number [Custom Field #2]
Order Date [Order Date]
Ship Method [Ship Carrier]
Ship to:
[Recipient Name]
[Recipient Address]
Sold To:
[Recipient Name]
[Recipient Address]
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Thank you for your order! If you're not completely satisfied, you can return it to your nearest Exchange store.
or call 1-800-527-2345 anytime for assistance.
Can't get to a store? Use our convenient label to return your items to The Exchange.
UPC DESCRIPTION QTY SHIPPED QTY ORDERED
[UPC] [Product Name] - [Sku] [Quantity] [Quantity]
[Gift Message]
Return Policy
Items must be returned within 90 days , except as follows:
  • 30 days : Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing).
  • 15 days : Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games.
  • Non-refundable : Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. See our complete return policy online at shopmyexchange.com


 

Return Form
Item Description Size Qty Returned Code
         
         
         
         
         
From

 

 

 

To

WADC ECOMMERCE RETURNS
1801 EXCHANGE PARKWAY
WACO, TX 76712-6908

Returned Code Return Reason Description 10 defective product
1 wrong item shipped 11 too small
2 wrong quantity shipped 12 too large
3 damaged in shipment

13

not satisfied w/sizing
4 duplicate shipment 14 not satisfied w/color
5 arrived too late 15 exchange
6 wrong quantity ordered 91 attempted to deliver 3 times
7 wrong merchandise ordered 92 customer refused at door
8 product quality unacceptable 93 unknown/undeliverable
9 product unacceptable 94 carrier: other reason